The Enchanted Forest is a Perthshire Big Tree Country event and is managed by The Enchanted Forest Community Trust.
Many of the enquiries we get are for questions that can be quickly answers on our FAQs page. Please check this prior to getting in touch as we do not have a full time office dedicated to the management of the event so our resources are stretched.
However, if you can't find the answer to your question and still wish to contact us please do so using one of the following methods:
For All Ticket Enquiries:
Lo-Call Number: 0871 288 7655
Calls cost 13p per minute plus your phone company's access charge.
Standard BT landline costs are 7.95p per minute. Average call duration is 4 minutes.
Please bear in mind that our box office can be exceptionally busy at peak times in the run up to the show and your call may not be answered immediately.
Current Box Office Opening Hours: 9am - 5pm
Visit: Just the Ticket, Atholl Road, Pitlochry
International Callers: 0044 1796 947011
Press/Media Enquiries ONLY:
If you are a journalist or member of the press, please contact firstname.lastname@example.org
Volpa, Suite 2/11B, King James VI Business Centre, Friarton Road, Perth PH2 8DY
Tel: 01738 658187 (please note we are NOT able to handle ticket related enquiries on this number)
Hi Resolution Imagery
Access to our media bank of hi resolution, free to use images, is available on request.
Interviews with key members of the creative team can be arranged on request.
Customer Services Emails
If you need to contact us about anything relating to your tickets, first please check to see if the answer to your question is already covered in our FAQs section. If it isn't, then please email email@example.com and a member of the team will get back to you at the earliest opportunity.
Please allow up to 48 hours for a response.
This account is checked Monday - Sunday from 9am - 5pm.
Before contacting us by email, please again check to see if any of your questions are already answered in our FAQs. If they're not, please get in touch and we'll do our best to help you. Please allow up to 48 hours for a response - this account is only checked Monday - Friday, 9am - 5pm.
The Chairman of the Enchanted Forest Community Trust
Acting Chairman, Ian Sim: firstname.lastname@example.org
Promotional Photo Credits
The Enchanted Forest would like to credit the following photographers for their contribution to our marketing and promotions: Angus Forbes, Julie Broadfoot, Graham Smith, John Preece, Mike Bell (Discovered Light), John Perks, Hamish Murray, Mark Weir, and Duncan MacEwan.
The Enchanted Forest is a registered trademark of Perth & Kinross Countryside Trust.